Do you have what it takes to lead post-Covid?
Since very few leaders were prepared for the pandemic, most spent the past 16 months reacting to the crisis. “At an international, national and community level, leaders across all sectors have been required to respond to both direct and indirect effects of this crisis, with little time for preparation, and in a constantly changing environment.” (Link)
The good news is, many have risen to the challenge. Whether it was quickly changing processes, creating new policies, implementing safe practices, transitioning to virtual offices and services, or seeking financial assistance, leaders have done their best and in very short order.
The bad news is, it is not over yet. Progress is certainly being made. Increased rates of vaccinations, reduced Covid cases, and the re-opening of the economy are all good signs.
But what is next? Will you keep offering virtual services after the pandemic? Will you continue to allow your employees to work from home? Will you relax your dress code? How will you make these decisions, all of which are sure to impact employee morale?
Caution: You, as the leader, can make the best operational decisions for your organization. They won’t stick, or at very least will be met with resistance, if you don’t manage the people side of change.
Change management is often referred to as the “people side” of change. Tips for managing the people side of change include;
- Prepare people for the change
- Seek their input
- Meet them where “they are at”
- Be aware of the change curve, and
- Communicate, communicate, communicate.
Start by telling the truth, tell it early, and tell it often. People are more likely to support your decisions if they trust you are telling the truth.
Please check out our virtual, one-hour Change Management session below in our 'Course Spotlight'.
“Leadership is all about the softer stuff.” John P. Kotter, Professor of Leadership, Harvard Business School, Author, and Change Management Guru.
